Dear customer, if you face such problems, we are kindly asking you to appeal to our Customer Support team on this matter. Also, please share the following details while appealing in order to solve your problem as fast as it's possible:
- problem explanation
- your name in the app,
- your birth details (date of birth (please, use the format YYYY-MM-DD), place of birth (City, Country), time of birth),
- date of your chat/order
We are patiently waiting for your appeal!