How to restore Nebula mobile subscription?
Please note that you can use only mobile subscription in Nebula app. Please refer to this article: What are the benefits of a Premium subscription in Nebula app?
If you have AskNebula website subscription, you will not be able to use it in Nebula app. Please refer to this article: What is AskNebula website subscription?
To restore your subscription on mobile device:
- Please make sure you're signed in to the same AppleID/GMail account in AppStore/PlayMarket that you used at the moment of your subscription purchase.
- Then, after opening Nebula, you will see our Sales screen. If not, go to the "Settings" on the "Horoscope" tab and find "Unlock All Features" button.
|
|
- On the Sales screen, please find the "Restore" button and click it. After that, your subscriptions should be restored.
If you need further assistance, please contact our support team using the "Submit a Request" feature or using "Contact us" option inside Nebula app. We're here to help and ensure your experience with Nebula is a positive one.