In this article, you will find how to get the correct report if incorrect information was provided during the order on social networks:
After completing this Quiz user can purchase some astrology readings such as Compatibility report, Palmistry reading, Natal chart, etc. Please refer to the screenshots showing this process:
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During this quiz, some of our users can accidentally put the wrong data about themselves or their partner and the report that will arrive to their email, for sure, will be incorrect.
If this happened, our users have nothing to worry about it. To receive the right report, our customers can contact our support team via our Help Center or write directly to support@nebulahoroscope.com
But firstly we, as a support team, need to find user's order to pass information to our astrologers department. So in this case, to receive the help faster, we're kindly asking our users to provide the following information:
- Your Name:
- Your Partner's Name:
- Your Gender:
- Your Partner's Gender:
- Your Date of Birth (YYYY-MM-DD):
- Your Partner's Date of Birth (YYYY-MM-DD):
- Your Place of Birth:
- Your Partner's Place of Birth:
- Your Time of Birth (if known):
- Your Partner's Time of Birth (if known):
- The Selected Language.
Once we receive your request with this information, we will find your order in our database and promptly resend the right report for you.