Accurate astrological insights hinge on the correct representation of your zodiac and ascendant signs. If you find discrepancies in how AskNebula displays these signs, follow this guide to address the issue:
Verify Your Profile Information:
-
Access the "Edit Profile" Section: Navigate to the settings section of the AskNebula platform and select the "Edit Profile" option.
-
Ensure Accurate Details: Confirm that the following details are correctly entered:
- Date of Birth: The day, month, and year you were born.
- Place of Birth: The specific city and country of your birth.
- Time of Birth: The exact time you were born, down to the minute if possible.
Understand the Sign Transition:
Zodiac sign transitions can be intricate:
-
Sign Transition Isn't Always at Midnight: The exact moment the Sun switches signs can vary based on your location. Example: In 2019, the Sun transitioned to Virgo on August 23rd at 6:02 AM in New York. However, in Los Angeles, this transition occurred at 3:02 AM. In 2020, a leap year, the transition dates shifted.
These variations emphasize the importance of accurate birth details. By providing the exact time and location of your birth, you enable us to determine the Sun's position at that specific moment.
Troubleshooting:
If you've verified your details and still encounter discrepancies:
- Try Updating Your Information: Occasionally, refreshing your profile can help. Change your information to something different, save it, and then revert it back to the correct details. This simple action can sometimes resolve display issues.
Still Facing Issues?
If the problem persists please contact our support team using the "Submit a Request" feature. Provide a detailed description of the issue and include screenshots for clarity. Our team is dedicated to assisting you.